IT Budgeting, Service Costing & Chargeback

Manage IT like a business.

We specialise in working with the IT management team and their business counterparts to affect a shift to a commercial style of IT management.

Tangible deliverables include:

• IT Cost Management strategies
• integrated budget to demand model
• best practice in chargeback/service charging
• support for ITIL - specifically IT Financial Management
• establishment of Service Catalogues as part of a broader Service Management initiative
• frameworks for Service Level Agreements
• incorporation of specialized IT service costing into the client's budget process and financial management

Putting you on a sound business footing, service charging introduces the following 'desirable' characteristics

• priced service catalogue (common language between IT and the business)
• choice of services
• greater transparency of costs
• activity based costing to underpin the calculation logic
• service level agreements
• accountability for end-to-end service delivery of each service.